See FocalScope in action
Fill in the short form and you get instant access to the FocalScope demo environment. It takes under a minute, and you can explore at your own pace. Prefer to chat? Our AI assistant can register you too, and answer your questions.
- Fill in your details Your name and your work email address.
- Confirm you are human No email confirmation, no puzzles.
- Open the demo You go straight to your demo access page.
"The ability to prioritize and auto-distribute emails to agents gives us a substantially improved workflow." Anders U., Project Manager, DHL
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Over 3000 companies around the world choose FocalScope
Inside the demo
Everything your team works with, in one place
The demo environment shows how channels, customer context, automation and AI work together in one customer operations platform.
Email ticketing
Shared inboxes and tickets, so every customer email has an owner.
Voice, live chat and messaging
Calls, web chat, WhatsApp and social channels next to email in the same workspace.
AI agents and Copilot
Handle routine requests automatically and give agents AI help on the rest.
Routing, queues and SLA
Direct work to the right people and protect your response targets.
Customer card
See history, context and customer details alongside every conversation.
Dashboards and reporting
Track service performance and trends as they happen.
Two ways to see it
Explore on your own, or with an expert
Self-guided demo
Register in under a minute and go straight into the demo environment.
- Explore at your own pace
- Try the agent workspace yourself
- No meeting needed
Guided demo
A FocalScope expert shows you the platform based on how your team works.
- Focus on your channels and workflows
- See AI agents on your kind of requests
- Ask about cloud or on-premise deployment
We have been with FocalScope for more than 10 years and it has been a great journey. The ability to prioritize and auto-distribute emails to agents gives us a substantially improved workflow.
Questions about the demo
What happens after I register?
You go straight to the demo access page with everything you need to open the FocalScope demo environment.
What is the difference between the self-guided and the guided demo?
The self-guided demo lets you explore the environment on your own, whenever it suits you. In the guided demo, a FocalScope expert spends 30 minutes showing you the parts that matter for your team and answers your questions.
Can FocalScope run in the cloud and on-premise?
Yes. You can choose cloud implementation or on-premise implementation. The guided demo is a good moment to discuss which fits your organisation.
I have a different question
Get in touch through our contact page and the team will help you.